Question 1

Can organizations use their own experts and consultants?

Accepted Answer

Yes. Organizations can add and manage their own experts, mentors, consultants, and cohort instructors for organization-sponsored programs.

Question 2

What is a participation unit?

Accepted Answer

A participation unit is how organization subscription capacity is counted.

For individual-centric programs:
1 enrolled individual = 1 participation unit.

For venture-centric programs:
1 enrolled venture = 1 participation unit, even if the venture contains multiple team members.

Question 3

Are venture team members counted individually?

Accepted Answer

No. In a venture-centric program, the venture itself is the participation unit. Multiple founders or team members can belong to the same venture without each person consuming a separate participation unit.

Question 4

Can we upgrade as our programs grow?

Accepted Answer

Yes. Organizations can move to a higher plan when they need additional program capacity, participation units, experts, organization members, intelligence capabilities, branding, or support.

Question 5

Do participants pay to join organization-sponsored programs?

Accepted Answer

No marketplace checkout is required when the organization is sponsoring the participant or venture. The organization manages access to the program and its assigned delivery.

Question 6

What is Program Intelligence?

Accepted Answer

Program Intelligence gives organization teams visibility into what is happening across program delivery. It can help surface delivery activity, analysis coverage, recurring topics, outcomes, skill gaps, follow-ups, expert coverage, and areas that may need attention.

Question 7

Is white-labeling available?

Accepted Answer

Yes. White-label capabilities are available for Enterprise deployments. The exact configuration depends on the organization's branding and deployment requirements.

Question 8

Can an organization run both individual and venture programs?

Accepted Answer

Yes. The same organization can operate different program models, including individual-centric and venture-centric programs, subject to its subscription capacity.

Question 9

What is included in Enterprise?

Accepted Answer

Enterprise starts from $599/month and supports up to:

100 programs
5,000 participation units
100 experts or consultants
500 organization members

Enterprise also supports larger deployment requirements, enterprise configuration, advanced branding, white-label capabilities, dedicated support options, custom reporting where applicable, and tailored commercial arrangements.

Question 10

What is the Sandbox plan?

Accepted Answer

Sandbox is an evaluation environment for organizations that want to explore the workflow before moving to a production subscription.

It supports:

1 active program
5 participation units
1 expert or consultant
2 organization members

Programs are limited to a maximum duration of 30 days.

Sandbox is intended for evaluation rather than ongoing production use.

Plans built around how your programs operate

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Enterprise

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