Privacy Policy

Qualify You

Effective Date: January 2, 2026

Last Updated: August 2026

1. Introduction

Qualify You ("we", "our", or "us") respects your privacy and is committed to protecting personal data.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you use our hybrid mentorship marketplace, AI Instructors, expert services, and related Platform features.

We process personal data in accordance with applicable data protection laws and regulations, which may include Jordan's Personal Data Protection Law No. 24 of 2023 and, where applicable, other relevant data protection frameworks depending on your location.

By using Qualify You, you acknowledge this Privacy Policy.

2. Personal Data We Collect

We collect only the personal data reasonably necessary to operate the Platform, deliver mentorship and AI services, process payments, maintain security, and improve user experience.

The categories below describe the main types of data we may process. Specific data collected depends on the services you use.

3. Account and Profile Information

Name, email address, phone number, and account credentials
Profile photo, biography, preferences, and language settings
Professional title, experience, skills, and career information you choose to provide

4. Mentorship Data

Mentorship package enrollment, booking, and session history
Messages and communications with Experts through Platform tools
Expert evaluations, feedback, notes, and mentorship progress records
Scheduling, attendance, cancellation, and no-show metadata

5. AI Instructor Interaction Data

Prompts, chat messages, and interactions with AI Instructors
AI-generated roadmaps, recommendations, assignments, and feedback
Progress indicators, completion status, and usage metadata related to AI services

6. Voice and Session Data

Where voice features are enabled, we may process audio input, voice metadata, transcripts, and related session information necessary to provide the feature.

Certain sessions or interactions may be recorded, transcribed, or analyzed where the feature is enabled and appropriate notice or consent has been provided.

We do not record every session by default.

7. Assessments, Assignments and Progress Data

Assessment responses, scores, and evaluation results
Assignments, submissions, and review outcomes
Learning or mentorship progress, milestones, and completion records

8. Uploaded Files and User Content

CVs, resumes, portfolios, and career documents
Files, links, messages, and other content you upload or submit
User-generated content shared through Platform features

9. Technical and Usage Data

IP address, device type, browser, operating system, and timestamps
Log data, diagnostic data, and Platform usage behavior
Cookies and similar technologies as described in our Cookie Policy

10. Payment Information

Payments are processed by third-party payment providers. We do not store full payment card numbers.

We may receive transaction identifiers, payment status, billing contact details, invoice records, and related financial metadata necessary to complete purchases and expert payouts.

11. How We Use Personal Data

We use personal data to:

create and manage accounts;
deliver mentorship packages, expert services, and AI Instructor experiences;
facilitate scheduling, communication, payments, and marketplace operations;
provide assessments, assignments, progress tracking, and certificates where applicable;
maintain Platform security, prevent fraud, and enforce policies;
communicate with you about services, support, and important notices; and
analyze and improve Platform performance using aggregated or anonymized insights where possible.

We do not sell personal data.

12. Legal Basis for Processing

Depending on your jurisdiction, we rely on one or more legal bases such as user consent, contractual necessity, legitimate interests, and legal obligations.

You may withdraw consent where processing is consent-based, subject to legal and contractual limits.

Where automated processing produces significant effects, you may have the right to request a manual review where applicable law provides such rights.

13. AI Processing and Automated Systems

We use automated systems and AI technologies to provide AI Instructors, assessments, recommendations, and related features.

Selected information may be processed through trusted AI, cloud, communication, analytics, and infrastructure providers as necessary to operate the Platform.

AI outputs are generated algorithmically and may not always be accurate or complete.

14. Experts and Mentors

To deliver mentorship services, relevant information may be shared with the Expert you book or engage, such as profile details, session notes, assignments, and communications necessary for service delivery.

Experts are required to use information only for legitimate service and Platform purposes, subject to Platform policies and applicable law.

15. Google Calendar Integration (Google User Data)

When you choose to connect Google Calendar to Qualify You for mentorship programs, we access limited Google user data through Google OAuth APIs solely to sync mentorship program call events to your calendar. This section describes our use of Google user data in accordance with Google API Services User Data Policy requirements.

Google user data we access: With your consent, we request access to your Google account email address (via openid and email scopes) and permission to create, update, and delete events on calendars you can access (via the Google Calendar events scope). We may process event fields such as title, description, start and end time, time zone, meeting or join link, and internal Qualify You identifiers stored in private extended properties for synced mentorship calls.

How we use Google user data: We use this data only to provide the optional Google Calendar integration—for example, to add or update a calendar event when a mentorship call is scheduled or rescheduled, and to remove the event when a call is cancelled or when you disconnect Google Calendar. We also use your connected Google email address to show connection status in the user or expert portal.

How we do not use Google user data: We do not use Google user data for advertising or marketing. We do not sell Google user data. We do not use Google user data obtained through Google APIs to develop, improve, or train generalized or public artificial intelligence or machine learning models. We do not use Google Calendar data to train Qualify You AI Instructors or other automated systems beyond what is necessary to operate the calendar sync feature itself.

Sharing and disclosure: Google user data is not shared with other Qualify You users except where the connected Google account belongs to you. We may process Google user data using trusted infrastructure providers (such as cloud hosting services) that help us operate the Platform under contractual confidentiality and data protection obligations. We do not disclose Google user data to third parties for their independent use.

Data protection: OAuth refresh tokens and related connection metadata are encrypted at rest. Google user data is transmitted over TLS. Access is limited to authorized backend services required to operate the calendar sync feature.

Retention and deletion: Google Calendar connection data is retained while the integration remains active. When you disconnect Google Calendar from Qualify You, we revoke the OAuth refresh token with Google, deactivate the connection, and remove Qualify You–created calendar events associated with your account. You may disconnect at any time from the mentorship program schedule page in the user or expert portal. Requests to delete your Qualify You account are handled in accordance with Section 25 (Account and Data Deletion), including removal or deactivation of Google Calendar connection data where applicable.

Google Workspace API Data and AI/ML Processing: Qualify You may process data received through Google Workspace APIs solely to provide user-requested features and functionality within the Qualify You platform.

Where AI/ML services are used in connection with Google Workspace API data, such processing is limited to application-specific purposes, including extracting relevant information from calls or sessions, generating summaries and discussion outlines, identifying key topics and action items, and supporting career development and mentorship-related functionality.

Qualify You does not use raw, aggregated, anonymized, or derived Google Workspace API user data to create, train, fine-tune, or improve foundational or generalized AI/ML models. Qualify You also does not permit third-party AI/ML service providers processing such data on its behalf to use the data for these purposes.

Qualify You does not use Google Photos data or candidates' images for AI/ML analysis as part of this functionality.

Google Workspace API user data is processed only as necessary to provide the requested application functionality and is handled in accordance with our data protection, security, and retention practices described in this Privacy Policy.

The use of raw or derived user data received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

For questions about Google Calendar integration, Google Workspace API data, or Google user data, contact support@qualify-you.com.

16. Session Recording and Analysis

Certain sessions or interactions may be recorded, transcribed, or analyzed where the feature is enabled and appropriate notice or consent has been provided.

Recordings, audio, transcripts, summaries, session insights, and related metadata may be processed for quality assurance, support, safety, dispute resolution, or service improvement, subject to applicable law.

Not all sessions are recorded.

17. AI Model and Training Data Policy

We use personal data to provide AI functionality, including generating responses, assessments, and recommendations within the Platform.

Qualify You does not use personally identifiable customer content to train public or general-purpose AI models unless we expressly inform you otherwise and, where required, obtain your consent.

We may use anonymized or aggregated information to improve Qualify You services, safety, and performance where personal identifiers are removed whenever reasonably possible.

18. Data Sharing and Service Providers

We may share personal data with:

service providers that help us operate the Platform, such as cloud hosting, payment processing, communication, analytics, security, and AI infrastructure providers;
independent Experts, to the extent necessary to deliver booked services;
professional advisers or authorities when required by law or to protect rights, safety, and Platform integrity.

Partners and providers are bound by contractual confidentiality and data protection obligations appropriate to their role.

19. International Data Transfers

Personal data may be processed or stored outside your country through trusted cloud and service providers.

Where required, we implement appropriate safeguards for cross-border transfers, which may include contractual protections such as Standard Contractual Clauses.

20. Cookies and Analytics

We use cookies and similar technologies to enable core functionality, remember preferences, and understand Platform usage.

Non-essential cookies may require consent where legally required. See our Cookie Policy for details.

We may use anonymous or aggregated analytics to improve services.

21. Communications

We may contact you by email, in-Platform notifications, SMS, WhatsApp, or other channels for account notices, mentorship reminders, service updates, security alerts, and marketing where permitted by law.

You may opt out of non-essential marketing communications where applicable.

22. Data Retention

We retain personal data only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary by data type and service context. Data is deleted or anonymized when no longer required, subject to legal retention requirements.

23. Security

We implement industry-standard safeguards such as encryption in transit and at rest, access controls, authentication measures, logging, and backup procedures.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

24. User Rights

Depending on your location, you may have rights to:

access and receive a copy of your personal data;
correct inaccurate data;
request deletion or restriction of processing;
object to certain processing;
withdraw consent where processing is consent-based;
request data portability where applicable; and
lodge a complaint with a supervisory authority where applicable.

Requests may be submitted to support@qualify-you.com. We may need to verify your identity before responding.

25. Account and Data Deletion

You may request account closure or deletion of personal data subject to legal, contractual, payment, fraud-prevention, and security requirements.

Some data may be retained in anonymized form or as required by law, dispute resolution, or legitimate business records.

26. Children's Privacy

The Platform is not intended for children below the age required to consent to online services in their jurisdiction.

We do not knowingly collect personal data from children without appropriate authorization where required by law.

27. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last Updated date.

Material changes may be communicated through reasonable means where appropriate.

28. Contact Information

For privacy questions, requests, or concerns, contact support@qualify-you.com.

Qualify You — Amman, Jordan.

29. Version History

1.0 (December 2025): Initial Privacy Policy.
2.0 (July 2026): Expanded coverage for earlier platform modules.
3.0 (August 2026): Updated to reflect Qualify You's Hybrid Mentorship Marketplace, Experts, AI Instructors, AI-powered mentorship services, marketplace operations, and updated privacy practices.
3.1 (August 2026): Added Section 15 (Google Calendar Integration) covering Google user data access, use, sharing, security, retention, and AI/ML non-use.
3.2 (August 2026): Added Google Workspace API Data and AI/ML Processing disclosure to Section 15, including Limited Use requirements and prohibitions on model training.